Support
Contact us: support@movage.co.uk. We aim to reply within two working days. You can also use Report a bug or suggest an idea in the app's Settings, which adds the app details that help us fix things faster.
Signing in to Community
My sign-in code hasn't arrived
Codes usually arrive within a minute. Check your spam or junk folder, make sure the email address is spelt correctly, and wait a minute before asking for another code. If it still doesn't arrive, email us.
"Continue with Google" didn't finish
Make sure you choose an account and allow access on Google's screen. If you're using Movage from your home screen and end up in Safari, close Safari and try again from the Movage app.
AR Wireframe Mobility tests
- Prop your phone up at about hip height, 2 to 3 metres away, so your whole body is in view.
- Use good, even light and wear fitted clothes so your joints are easy to see.
- Keep your whole body in the frame for the full movement.
- Warm up for 5 minutes first, and stop if anything hurts.
Prefer not to use the camera? You can type in results for any test instead.
Strava
Connect Strava in Settings. Finished sessions are logged as Workouts with "Mobility" in the title, tagged Recovery, and the moves and muscles you worked in the description. If you were offline, the session is sent next time you open the app with a connection. To add your session image, use Save session image on the finish screen, then Open in Strava and add the photo to the activity.
Your data
- Back up or move phones: in Settings, use Export file to save a backup, then restore it on your new phone.
- Clear your data: Settings, then Delete all data. This clears everything stored on your phone.
- Delete your Community account: see how to delete your account.
- Privacy: read our privacy policy.
Health and safety
Movage gives general mobility guidance, not medical advice. If you have an injury, pain, or a medical condition, check with a physiotherapist or doctor before starting, and stop any move that causes pain.